Yesterday, I went to Destination Maternity. Don't count on me becoming a frequent customer there.
Basically, they look at you and see bags and bags of money.
1. The upselling... I hate it. Seriously, if you are ringing me up and try to sell me something I haven't already selected, in 99% of the cases it will cause me to resent your store for all eternity (haha, I almost wrote maternity there).
2. The return policy... They give absolutely no money back - exchanges and store credit only. Have you ever heard of a little shoppe called Nordstrom? Where you can practically rent shoes? That's my kind of return policy. Satisfaction guaranteed. I know I'm being bratty about this, but I hate store credit with a red, hot passion.
3. The worst part? The pressure at the register to sign up for this, that, and the other thing. And when I politely asked to take information about the college savings plan home to review it before I signed up, the saleslady kept telling me how easy it was - "just four easy questions!"
This morning, I looked over the booklet she gave me. She was about to sign me up for a master card!